This training course takes customer care further than the basics of wearing a smile and being helpful.
It looks at how to create an exceptional experience from the moment the customer turns into the car park, right through to the moment they leave.
Great customer experience encourage customer loyalty, and result in increased spend.
This is a full day course, which is delivered to your team at your Garden Centre.
This course can be run at your Garden Centre, and lasts from 10.00 a.m. – 4.00 p.m.
The cost for up to 10 participants is £485.00 + VAT
All participants receive a certificate of attendance.